Shipping Policy

At Highrise International Pvt. Ltd., we strive to ensure a fast, safe, and reliable delivery experience for every customer ordering the Highrise Booster through our website www.highrisebooster.in.

1. Shipping Coverage

We currently ship across India. For international orders, please contact us directly before placing an order.

2. Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays). You will receive a confirmation email once your order has been shipped.

3. Estimated Delivery Time

Delivery typically takes 3–7 business days, depending on your location. Remote areas may require additional delivery time.

4. Shipping Charges

Shipping charges, if any, will be clearly mentioned at checkout. We may offer free shipping on certain promotional orders or minimum purchase values.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking ID via email or SMS. You can use this to track the status of your delivery in real-time.

6. Delays & Unforeseen Circumstances

While we work with reliable logistics partners, delays due to weather, strikes, or other unforeseen events may occur. We appreciate your patience and will assist you in tracking or resolving issues.

7. Incorrect Address or Failed Delivery

Please ensure your shipping address and contact number are accurate. In case of incorrect or incomplete details resulting in failed delivery, additional shipping charges may apply for re-delivery.

8. Damaged or Open Packages

If the package appears tampered with or damaged on delivery, please do not accept it and notify us immediately at highrise31@gmail.com. We will arrange a replacement as per our return policy.